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SIMPLE RETURNS

FRIENDLY & KNOWLEDGEABLE STAFF

FAQ

  • GENERAL
  • How can I contact you?

    We are open 09:30 – 17:30 Monday – Friday

    Email us at info@liight.co.uk and we will aim to get back to you within 1 working day

  • Do you have a shop/showroom I can visit?

    Unfortunately we are an online business and can't accommodate customers at our workshop.

    Please drop us an email if you need further details or photos of products.

     

  • Legal and regulatory details

    Liight Limited
 Registered Office: Bridewell Studios, 101 Prescot Street, Liverpool, L7 8UL

    Registered In: England and Wales

    Company Registration No: 9092431

    VAT Registration No: GB 189725256

    Telephone: 0151 4910005

    Email: info@liight.co.uk



  • PRODUCTS
  • Can I use your filament light bulbs with a dimmer?

    Yes! We recommend the use of a dimmer with our filament light bulbs
.

    Not only does it extend the life of the bulb but it also creates the atmospheric lighting filament bulbs are famous for

  • Can you modify one of your products for me?

    The majority of our light fittings are made to order
.

    Drop us an email with your requirements and we will let you know if it is possible

  • Can you give me more details on the finishes of your products?

    Our most common finishes are listed below:

    Vintage Brass:
 A rich brown patina produced by treating shiny polished brass.
    Ideal for creating an authentic period look

    Bronze: 
Like old english brass this finish is created by treating shiny polished brass.
    It is subjected to higher levels of oxidation and the end result is a very dark almost black hue.

    Nickel:
 A shiny finish that is very similar to chrome.
    Nickel varies the most of all our finishes due to the plating process.
    Flat objects such as our ceiling roses will have a shinier appearance than more complex shapes such as our lamp holders.

    Polished Brass:
 This ranges from warm 24-carat gold to light brassy tones.
    As with our nickel finish the shape of the product will affect how reflective the surface is.

    Galvanised: 
Galvanisation is the practice of applying a zinc coating to steel or iron.
    The zinc acts as a protective barrier to prevent rusting.
    The tone varies from silver to grey and is grainy and uneven.
    Over time the surface will darken with age.

    Hand-aged
: Our hand-aged items are produced by us using our own secret method.
    Each item will have a unique finish with no two products being identical.
    The tone is similar in colour to slate grey and might show minor signs of rust, pitting and/or an uneven surface.